Terms and Conditions
Section 1- Payment
1.1- A non-refundable deposit of 50% of the value of the order is required to be cleared in our bank account to secure the booking, and is due prior to work on the project commencing, unless otherwise agreed by EpicTech Media.
1.2- The final invoice for the value of the order will be submitted when the final draft video is approved, or 30 days after the first filming day.
1.3- Invoices must be paid no later than the due date.
1.4- By commencing a production with EpicTech Media, or paying a deposit invoice, you are agreeing to these terms and conditions.
1.5- First time clients may be required to make full payment in advance for their first project.
Section 2- Fees
2.1- All projects allow for a production meeting up to 1.5 hours except where specified differently in the quote. Further production meetings are chargeable at the standard hourly rate.
2.2- All travel will in excess of 15 miles from our Kempston office at MK42 7TN will be charged at 45p per mile.
2.3- Cancellations must be made no later than 1 week in advance of the work commencing. If this notice is not given, the full value of the final quotation will be payable to EpicTech Media, unless otherwise agreed.
2.4- Any additional overtime on the project will be charged at the standard hourly rate unless otherwise agreed.
2.5- For any equipment which is damaged or stolen whilst in the care of a client or associates, the cost of purchasing a replacement will be charged to the client.
Section 3- Usage and Licensing
3.1- EpicTech Media maintain full copyright ownership of any content created.
3.2- Upon full payment of the project being received, EpicTech Media will grant a non-exclusive, non-transferable license to use the video(s) commercially, including in paid for online advertising.
3.3- Any content contributed by third parties to the project (such as music, voiceovers, graphic assets etc) will remained under the licensing terms as dictated by the provider. A copy of these licenses is available on request.
3.4- The client accepts that content produced for the video, such as video footage or sound effects, may not be used for any purposes other than the videos as stated in section 1 of the quote (Scope), without prior written approval from EpicTech Media.
3.5- The client accepts responsibility for ensuring the content meets the legal criteria for distribution on any platform.
3.6- The client accepts responsibility for ensuring they (and EpicTech Media) have the relevant permission to use all content within the final video.
Section 4- Delivery
4.1- We will keep the finalised full quality video archived for 3 years after the project completion date. During this time and in the event you lose all your copies of the finalised video, we can unarchive the full quality version. The time involved in doing so will be billed at the standard hourly rate. Beyond the 3-year period we cannot guarantee continued availability of the archived video.
4.2- We will keep raw footage archived for 1 year after project completion, during this time the footage can be unarchived. The time involved in doing so will be billed at the standard hourly rate. Beyond the 3-year period we cannot guarantee continued availability of the archived video.
4.3- We cannot accept liability should any technical issue mean we are unable to retrieve archived data.
4.4- We will supply a finalised draft copy in low quality 720p pending approval for final export. Once we receive confirmation of the final edit we will issue an invoice for the balance of the project.
4.5- Once we receive payment for the balance of the project, we will make available a digital download of your final video on our transfer server for 30 days. During this period an unlimited number of downloads can be made by the client. We recommend clients save copies of the video to multiple locations to avoid data loss.
12 Wolseley Road, Kempston, Bedford,
01234 889 785
Most Recent Project
EpicTech Media is a registered company in England & Wales
Registration number: 10756691, VAT number: 271912503
Registered offices: 71, High Street, Gt Barford, Bedford, Bedfordshire, MK44 3LF